Apple Store Jacksonville, FL — Location, Hours & Genius Bar

Apple St. Johns Town Center — Jacksonville's Apple Store in the Southside district

✅ Official Apple Store

🏪 Apple Store Locations in Jacksonville, Florida

Jacksonville's Apple Store is located at St. Johns Town Center (4812 River City Dr), an open-air shopping centre in the Southside/Tinseltown area of Jacksonville. This is Jacksonville's only official Apple Store, serving the entire Jacksonville metropolitan area — Florida's largest city by land area. The store handles significant demand given Jacksonville's large population and limited Apple Store options.

🏪 Apple St. Johns Town Center

📍 4812 River City Dr, Jacksonville, FL 32246

📞 (904) 807-3300

🕐 Mon–Sat 10AM–9PM | Sun 11AM–7PM

🌐 apple.com/retail

🛠️ Apple Store Services in Jacksonville

Every Apple Store in Jacksonville offers the full range of Apple retail services:

🔧Genius Bar

📱iPhone Repair

💻Mac Service

⌚Apple Watch Service

🛍️Buy iPhone

🔄Trade In

🎓Today at Apple

📦Order Pickup

💳Apple Card

🔒AppleCare+

💡 Tips for Visiting the Apple Store in Jacksonville

Book a Genius Bar appointment at apple.com/retail before visiting — walk-ins are accepted but wait times can be long, especially on weekends.
For iPhone repair in Jacksonville, bring your Apple ID login and a government-issued photo ID. Back up your iPhone to iCloud before your appointment.
The Apple Store Jacksonville offers free Today at Apple sessions — creative skills classes covering photography, music, coding and more. Reserve at apple.com/today.
Apple Trade In is available in-store — bring your old iPhone for instant credit toward a new device. Check your trade-in value at apple.com/shop/trade-in first.
Student and education discounts are available in-store — bring a valid student or faculty ID for Apple Education Pricing.
Jacksonville has only one Apple Store — St. Johns Town Center is consistently busy, especially on weekends. Book your Genius Bar appointment 2–3 days in advance to avoid long wait times.

📅 Book a Genius Bar Appointment in Jacksonville

Get Apple Support Find Store

❓ Frequently Asked Questions — Apple Store Jacksonville

Where is the Apple Store in Jacksonville FL?

Jacksonville's only Apple Store is at St. Johns Town Center, 4812 River City Dr, Jacksonville, FL 32246 (Southside area). Phone: (904) 807-3300. It's the only official Apple Store serving Jacksonville's entire metro population.

What are the Apple Store hours in Jacksonville?

Apple St. Johns Town Center is open Mon–Sat 10AM–9PM and Sun 11AM–7PM. Hours may vary during holidays. Check apple.com/retail for the most current Jacksonville Apple Store hours.

How do I book a Genius Bar appointment in Jacksonville?

Visit getsupport.apple.com or use the Apple Support app. Given Jacksonville has only one Apple Store, Genius Bar slots fill quickly — book at least 2 days in advance for non-urgent repairs.

Can I get iPhone repair in Jacksonville at the Apple Store?

Yes — Apple St. Johns Town Center offers Genius Bar iPhone repair including screen replacement, battery service and hardware support. If wait times are long, Apple Authorized Service Providers in Jacksonville are also available.

What is the Apple Store Jacksonville phone number?

Apple St. Johns Town Center: (904) 807-3300. For general Apple Support: 1-800-275-2273.