Apple Store New Orleans, LA — Location, Hours & Genius Bar

Apple Canal Place — New Orleans' Apple Store in the heart of the French Quarter gateway

✅ Official Apple Store

🏪 Apple Store Locations in New Orleans, Louisiana

New Orleans' Apple Store is at Canal Place (333 Canal St, Level 2) — a luxury shopping centre at the gateway to the French Quarter, at the foot of Canal Street. This is New Orleans' only official Apple Store, serving a city of 390,000 locals plus millions of annual tourists who visit one of America's most unique cultural destinations. The store's French Quarter-adjacent location means it serves both residents and visitors who need device support during their NOLA visit.

🏪 Apple Canal Place

📍 333 Canal St, Level 2, New Orleans, LA 70130

📞 (504) 544-5840

🕐 Mon–Sat 10AM–8PM | Sun Noon–6PM

🌐 apple.com/retail

🛠️ Apple Store Services in New Orleans

Every Apple Store in New Orleans offers the full range of Apple retail services:

🔧Genius Bar

📱iPhone Repair

💻Mac Service

⌚Apple Watch Service

🛍️Buy iPhone

🔄Trade In

🎓Today at Apple

📦Order Pickup

💳Apple Card

🔒AppleCare+

💡 Tips for Visiting the Apple Store in New Orleans

Book a Genius Bar appointment at apple.com/retail before visiting — walk-ins are accepted but wait times can be long, especially on weekends.
For iPhone repair in New Orleans, bring your Apple ID login and a government-issued photo ID. Back up your iPhone to iCloud before your appointment.
The Apple Store New Orleans offers free Today at Apple sessions — creative skills classes covering photography, music, coding and more. Reserve at apple.com/today.
Apple Trade In is available in-store — bring your old iPhone for instant credit toward a new device. Check your trade-in value at apple.com/shop/trade-in first.
Student and education discounts are available in-store — bring a valid student or faculty ID for Apple Education Pricing.
Apple Canal Place is steps from the French Quarter and the Canal Street streetcar line — the most accessible Apple Store by public transit in the Deep South. The store is in the upscale Canal Place mall above the waterfront.

📅 Book a Genius Bar Appointment in New Orleans

Get Apple Support Find Store

❓ Frequently Asked Questions — Apple Store New Orleans

Where is the Apple Store in New Orleans?

Apple Canal Place is at 333 Canal St, Level 2, New Orleans, LA 70130 — at the gateway to the French Quarter. Phone: (504) 544-5840. This is New Orleans' only official Apple Store.

What are the Apple Store hours in New Orleans?

Apple Canal Place is open Mon–Sat 10AM–8PM and Sun Noon–6PM. Check apple.com/retail for holiday hours — Mardi Gras and Jazz Fest periods may see adjusted hours.

Can tourists get iPhone repair in New Orleans?

Yes — Apple Canal Place offers Genius Bar iPhone repair for both locals and visitors. Screen replacement and battery service are available same-day if parts are in stock. Book at getsupport.apple.com before visiting.

How do I book Genius Bar in New Orleans?

Visit getsupport.apple.com or the Apple Support app. As New Orleans' only Apple Store, slots fill quickly — book 1–2 days ahead, especially during Mardi Gras and Jazz Fest when the city is packed.

What is the Apple Store New Orleans phone number?

Apple Canal Place: (504) 544-5840. General Apple Support: 1-800-275-2273.